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FAQs // Questions

How is the Product Dried?

The raw material is prepared and cut to size prior to the drying process. Products are then placed on specialised mobile stainless steel racks, and moved into one of the drying rooms. The computerised jet-dryers are then programmed according to the particular product in the drying room. All products are processed and dried differently due to the variance in moisture content in each particular treat.

All products are subjected to a heat treatment of 68 degrees Celsius for 30 hours which is sufficient to destroy all pathogenic organisms (including salmonella).

The drying process is very important and monitored closely by our trained staff and Quality Assurance team, to ensure that the product does not cook, but dehydrates all the moisture out, making the product healthy and safe for pets.

Where is the Product Manufactured?

Our treats are manufactured in our new, modern, export registered plant in Howlong, NSW. All of our raw material is sourced from Registered Abattoirs across the east coast of Australia.

With a raw material collection network from over 20 of Australias top abattoirs on a daily basis, Dried & True P/L can guarantee consistent supply of raw materials for production, that in turn guarantees the supply of our product to our customers.

Our close working relationship with these abattoirs guarantees constant supply and quality of raw material.

What is the Drying Capacity?

With six (6) drying units, we have the ability to dry a large quantity and volume of products. One dryer alone has the capacity to dry over 10 000 pig ears in 30 hours. Drying times differ per product and this is all set and controlled by PLC (Programmable Logic Control) computers.

Due to our technically advanced drying process, all of our products have a shelf life of in excess of 2 years. Therefore all packaged product is stamped with a "Best Before" date of two years post packaging.


Currently, shipping for our products is only within Australia.